In the heart of Hamden, Connecticut, Sadie Marshall, the owner of Sadie’s Pro Cleaning, has built a business rooted in compassion, professionalism, and faith. Sadie’s Pro Cleaning specializes in biohazard remediation services, including trauma cleanup, hoarding, and more. With operations in Florida and Connecticut, the company has set the standard in its industry, blending technical expertise with a mission to serve communities during their most challenging times.
A Business Born from Purpose
Sadie’s journey began humbly through the Family Self-Sufficiency Program, where she learned the fundamentals of running a business. She initially launched a residential and commercial cleaning company, but the COVID-19 pandemic forced her to adapt.
“COVID-19 left me out of work for nearly a year, forcing me to pivot. That’s when I decided to transform my business into a biohazard remediation company.” With specialized training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and proper licensing, she began offering essential services to families in need. “It was emotional and challenging work, but it gave me purpose and allowed me to serve people in crisis,” she explains. This purpose has driven Sadie’s Pro Cleaning to become more than a business—it is a calling to bring hope, healing, and restoration to those who need it most.
A Pivotal Moment
In a time of critical need, Sadie received a $25,000 business loan from HEDCO—a lifeline that would shape the future of her business. Reflecting on this support, Sadie shares, “HEDCO gave me a $25,000 business loan at a time when I needed it most—a moment that could have defined the future of my business. That loan allowed me to purchase essential supplies and equipment for my biohazard remediation company, ensuring we could keep operating at our best.”
This financial assistance enabled Sadie to pursue her dream of expanding Sadie’s Pro Cleaning beyond Connecticut. With the resources to invest in her vision, she launched a second location in Florida and took on a once-in-a-lifetime opportunity to showcase her work on A&E’s television show, Dirty Rotten Cleaners. “Without HEDCO, none of that would have been possible. They didn’t just provide a loan—they gave me the opportunity to grow, dream, and take my business to the next level,” Sadie says with heartfelt gratitude.
Overcoming Challenges with Determination
Before receiving support from HEDCO, Sadie faced significant challenges that tested her perseverance. Her biohazard remediation company was on the brink of stalling due to a lack of critical resources. Without the proper equipment and supplies, operating efficiently felt impossible, and every decision became a balancing act—choosing between day-to-day expenses and the tools needed to grow.
Determined to keep her business alive, Sadie sought opportunities to expand her knowledge, prepare for growth, and provide the essential services her community desperately needed. And through it all, she was raising her children on her own. As a single mother, Sadie relied on her faith and inner strength to navigate obstacles that would have discouraged even the most seasoned entrepreneur.
“I’ve faced many challenges, but my faith and determination have always guided me. I started this business to show that anything is possible with hard work and a strong belief in God. Never underestimate the power of perseverance, faith, and putting God first”
The Role of HEDCO
HEDCO’s support was instrumental in turning Sadie’s vision into reality. “The people at HEDCO are truly extraordinary—kind, supportive, and genuinely invested in seeing entrepreneurs succeed. They believed in me when I needed it most, and for that, I am forever grateful,” Sadie shares.
The loan not only helped Sadie purchase critical supplies and equipment but also freed up resources to invest in her business’s future. With HEDCO’s help, Sadie was able to expand into new markets and achieve milestones that once seemed unattainable.
Words of Wisdom
As the owner of Sadie’s Pro Cleaning, Sadie encourages aspiring entrepreneurs to stay focused, keep learning, and never underestimate the power of perseverance.
“Building a business is never easy, and there will be moments when it feels like the odds are stacked against you. But if you stay focused, keep learning, and remain committed to your vision, the rewards will come. Never underestimate the power of perseverance and hard work—your determination will be the key to success. Programs like HEDCO are out there to help small business owners, but it’s up to you to take that step and seek them out. Don’t be afraid to ask for help, and surround yourself with people who believe in you and your business.”
Sadie also highlights the importance of reinvesting in yourself and your business: “Whether it’s earning certifications, upgrading your tools, or learning something new, always be prepared and professional. These investments will set you apart and build a foundation for long-term success.”
Finally, she reminds others to connect with their purpose: “Never forget the ‘why’ behind what you do. For me, my business isn’t just about cleaning—it’s about helping people during some of the hardest times in their lives. When you have a strong purpose driving you, it makes the challenges easier to face and the victories even more meaningful.”
A Bright Future
Today, Sadie’s Pro Cleaning stands as a nationally recognized leader in biohazard remediation, offering critical services with compassion and professionalism. From Connecticut to Florida, the company continues to grow and make a difference, one project at a time.
“This isn’t just a business. It’s a mission to bring hope and healing to families and communities during their most difficult times. I’m incredibly grateful to HEDCO for making dreams possible and empowering entrepreneurs like me to succeed.” – Sadie Marshall
HEDCO is here to support any business, at any stage. Contact us to learn more about our programs and how we can help you achieve your business goals.
Sadie’s Pro Cleaning Website: https://sadiesprocleaning.com/
